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Acceptable Use Policy

Socrates Educational Platform Effective Date: March 9, 2026 Last Updated: March 9, 2026

1. Purpose

This Acceptable Use Policy ("AUP") defines what is and is not permitted on the Socrates Educational Platform ("the Platform"). It applies to all users: students, guardians, and administrators. This AUP is incorporated into our Terms of Service by reference.

Our goal is to maintain a safe, respectful, and productive learning environment for all users, especially the students who are at the center of everything we do.

2. Permitted Uses

2.1 What Students CAN Upload

  • Your own homework assignments (photos, scans, documents, or typed text).
  • Class notes you have written.
  • Study materials and review sheets.
  • Practice problems and worksheets assigned to you.
  • Textbook excerpts for the purpose of studying specific concepts (fair use).

2.2 What Students CAN Do

  • Play educational games generated from your uploaded content.
  • Ask questions and receive guidance from the Socratic tutoring system.
  • Communicate with family members (guardians and siblings) through the Platform's messaging system.
  • Customize your avatar using earned Socrates Coins.
  • Create and submit reward proposals to your guardians.
  • Listen to study audio generated from your materials.

2.3 What Guardians CAN Do

  • Create and manage family groups.
  • Invite students to their family.
  • Monitor student progress, activity, and AI interactions.
  • Review and approve or deny reward proposals.
  • Communicate with family members through the Platform's messaging system.
  • Request data exports and account deletions.

3. Prohibited Uses

3.1 Prohibited Content — Uploads

You must NOT upload any of the following:

  • Personal photographs of yourself or others (selfies, portraits, group photos). The Platform is designed for homework documents, not personal images.
  • Inappropriate or explicit content of any kind, including but not limited to sexually explicit material, graphic violence, or content depicting illegal activities.
  • Content that is hateful, discriminatory, or harassing based on race, ethnicity, religion, gender, sexual orientation, disability, or any other protected characteristic.
  • Content belonging to others without their permission, including other students' homework, copyrighted materials beyond fair use, or content you do not have the right to share.
  • Content containing personal information of other people, such as names, addresses, phone numbers, or photos of others.
  • Content designed to manipulate or exploit the AI system, including prompt injection attempts, adversarial inputs, or content intended to generate inappropriate AI responses.
  • Malicious files including viruses, malware, or scripts.
  • Content unrelated to education, such as memes, social media screenshots, or personal communications.

3.2 Prohibited Behavior — Messaging

When using the family messaging system, you must NOT:

  • Bully, harass, threaten, or intimidate any other user.
  • Use profane, vulgar, or hateful language.
  • Share personal contact information such as phone numbers, social media accounts, home addresses, or school addresses.
  • Share login links or attempt to access another user's account.
  • Spam or send repetitive, meaningless messages.
  • Impersonate another person.

3.3 Prohibited Actions — Platform

You must NOT:

  • Create multiple accounts for the same person.
  • Share your login link with anyone else. Magic links are personal to you.
  • Attempt to access another user's account, data, or family.
  • Attempt to bypass or circumvent security measures, content filters, the content proxy, or access controls.
  • Reverse engineer, decompile, or disassemble any part of the Platform.
  • Use automated tools (bots, scrapers, crawlers) to access the Platform.
  • Deliberately overload the Platform with excessive requests or uploads.
  • Use the Platform for any commercial purpose without written authorization.
  • Use the Platform for any illegal purpose.

4. Content Moderation

4.1 How We Monitor Content

  • Uploaded content is processed by AI, which may flag inappropriate material.
  • Administrators may review uploaded content, messages, and AI interactions as part of routine moderation or in response to reports.
  • We use automated content filtering through our server-side proxy and sanitization systems.

4.2 Reporting

If you encounter content or behavior that violates this policy:

  • Students: Tell your guardian, who can report it to us at [email protected].
  • Guardians: Email [email protected] with details of the concern, including the user(s) involved and a description of the issue.
  • All reports are reviewed by a human administrator.

5. Consequences for Violations

We take violations of this policy seriously. Consequences are proportionate to the severity and frequency of the violation:

5.1 Level 1: Warning

  • For: First-time minor violations (e.g., uploading unrelated content, mild messaging issues).
  • Action: Written warning sent to the student and their guardian(s) explaining the violation and expected behavior.
  • Effect: No service disruption. The warning is noted on the account.

5.2 Level 2: Temporary Suspension

  • For: Repeated minor violations after a warning, or a first-time moderate violation (e.g., sharing personal information, using hateful language).
  • Action: Account suspended for a period determined by the administrator (typically 3-14 days). Guardian(s) notified.
  • Effect: Student cannot log in or use the Platform during the suspension period.

5.3 Level 3: Permanent Termination

  • For: Repeated moderate violations, or any severe violation (e.g., uploading explicit content, attempting to access others' accounts, malicious activity).
  • Action: Account permanently terminated. Guardian(s) notified. Data handled per our Data Retention Policy.
  • Effect: User may not create a new account.

5.4 Additional Actions

  • In all cases, violating content will be removed from the Platform.
  • If a violation involves illegal activity, we may report it to appropriate authorities.
  • We reserve the right to escalate consequences at our discretion based on the severity of the violation.

6. Guardian Responsibilities

Guardians play a critical role in maintaining a safe environment:

  • Supervise student usage. Regularly review your students' activity, uploads, and messages through your guardian dashboard.
  • Educate students. Discuss this policy with your students and ensure they understand what is and is not acceptable.
  • Respond to warnings. If your student receives a warning, discuss the violation with them and take appropriate action.
  • Report concerns. If you see content or behavior that concerns you — from any user — report it to us.
  • Manage access. You have the ability to remove students from your family or request account deactivation if needed.

7. Appeals

If you believe a moderation action was taken in error:

  1. Email [email protected] with the subject line "AUP Appeal."
  2. Include your name, the student's name (if applicable), and a description of why you believe the action was incorrect.
  3. We will review the appeal and respond within 14 days.
  4. The administrator's decision on appeal is final.

8. Changes to This Policy

We may update this Acceptable Use Policy at any time. Material changes will be communicated to guardians via email at least 30 days before taking effect. The "Last Updated" date at the top of this page will be revised.

9. Contact

If you have questions about this policy or need to report a violation:

Email: [email protected]

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